Mall Information

About Us

Found in Harlingen, Texas, Valle Vista Mall is a regional mall that is conveniently located off the U.S. 77 and 83 interchange at the intersection of Dixieland Road and Tyler Avenue. Serving the nearby communities of Brownsville, Mercedes, Weslaco and McAllen, this Texas mall is the perfect spot for shopping, dining and more!

Offering over 80 stores and restaurants, including top-retailers like Dillard’s, JCPenney, Victoria’s Secret, Bath & Body Works, Express and more, Valle Vista Mall is sure to have a store for every style.

Afterwards, enjoy a fun range of activities to connect with other members of the community. There is always something to do.

Valle Vista Mall has just what you need, for every occasion.

For advertising and leasing information, please contact us.

ATM Machine

For easy access to your cash, there is a Travelex ATM located in the Food Court.

Baby Changing Stations

For your convenience, baby changing stations are located in the public restrooms in the food court and women's restroom between Charlotte Russe and Visionworks.

Event & Meeting Space

Valle Vista Mall offers flexible space for meetings and events. Call (956) 425-8392 to book your meeting or event.

Family Restroom

You can find family restrooms located next to the Food Court.

First Aid

First-aid assistance can be provided at Guest Services. In the event of an emergency please dial 911. AED devices are located in the mall office and security vehicles.

Guest Services

Guest Services is located in the Mall Management Office, located between Charlotte Russe and Visionworks. The Mall Management Office hours are Monday - Friday 9:00 am - 6:00 pm.

Non-smoking

To make your experience the best it can be, our mall is a Non-Smoking facility.

Food Court

Take a break from shopping and enjoy a snack or meal at the food court located across from Forever 21.

Security

Shop with peace of mind knowing our Security is here to ensure a safe and enjoyable experience. If you need to contact Security at any time during your visit, please stop by Mall Management Office or call (956) 425-8374.

Lost & Found

If you misplace an item, visit Lost & Found located at the Mall Management Office, located between Charlotte Russe and Visionworks.

Handicap Accessible

Our property offers accessibility for our guests needing additional assistance. Handicap parking and accessible entrances are located at all Mall entrances. Accessible restrooms are located upper level in the restrooms.

If you are in need of a wheelchair during your visit, please visit the Mall Management office between Charlotte Russe and Visionworks. Wheelchairs are complimentary but require a valid drivers license upon pick up.

Mall Walker Program

Mall walkers welcomed. Mall doors open at 7:00 AM Monday through Saturday and 11:00 AM on Sundays.

Strollers

Push your little one around with ease in our of our strollers. Strollers are located at the Food Court entrance for $5.00, with a $0.50 refund upon return.

Vending Machines

Grab a cold drink from one of the Coca-Cola vending machines located throughout the property.

Gift Wrapping

Most major department stores provide gift wrapping services in their customer service centers.

Code of Conduct

In order to help ensure a pleasant shopping environment, all shopping center visitors, patrons, and employees are PROHIBITED from the following:

  1. Any illegal activity.
  2. Any improper use of shopping center amenities.
  3. Any improper use of shopping center facilities or equipment, including, but not limited to, using escalators, elevators, stairs, sidewalks, or walkways in a manner that impedes the flow of pedestrian traffic, such as unnecessary standing or stopping.
  4. Any form of solicitation, including, but not limited to, the offering of any non-permitted sales of products or services, and distributing any handbills, leaflets, commercial advertising or promotional material of any kind or offering samples of items, not otherwise permitted by law.
  5. Any disturbing of the peace, including, but not limited to, unlawful or non-permitted assembling, demonstrating, parading, picketing, marching, flash mobs, or any other activity that hinders or prevents the shopping enjoyment of customers or disrupts the intended business use of the shopping center.
  6. Any conduct that annoys or disturbs others in the shopping center, including, but not limited to, engaging in noisy or boisterous activities, unnecessary staring, the intentional following someone through the shopping center and parking lot, stalking, shouting, yelling, screaming, singing, playing musical instruments, radios, or the use of any other sound generating equipment that otherwise creates noises of sufficient volume to impinge on the hearing or peace of other shopping center patrons.
  7. Using obscene language, obscene gestures, or racial, religious, gender, or ethnic slurs.
  8. Violence, threats of violence, fighting, physical abuse, or physically or verbally threatening any person, or hostility of any kind.
  9. Running, wrestling, horseplay, skating, skate boarding, hoverboarding, rollerblading and/or riding a scooter, otherwise being disruptive, or creating a disturbance, obstructing or interfering with the free flow of pedestrian or vehicular traffic or with patron’s view of doorways, windows, and/or other merchant or shopping center displays. Some bicycles and Segways are, however, permitted on shopping center property, provided they are used in strict accordance with manufacturer recommendations and shopping center bicycle and vehicle safety rules.
  10. Engaging in any sexual activity, including, but not limited to, using sexually explicit language, engaging in sexual conduct, or engaging in excessive public displays of affection.
  11. Displaying or wearing any item that depicts sexually explicit activity, illegal activity or obscene or offensive language; promotes violence; wearing clothing or lack of clothing that is likely to create a disturbance or embroil others in open conflict, offends community standards of decency, or impinges on the sensitivities of others in the shopping center.
  12. Gang activity, including wearing of apparel intended to indicate gang membership or to communicate gang behavior, including, but not limited to, the use of gang symbols or slogans.
  13. Defacing, damaging, destroying, or removing any real or personal property constituting part of or located in or on the shopping center property.
  14. Carrying or displaying weapons of any kind, except those carried by authorized law enforcement officers or security personnel in the performance of their duties and by security officials specifically permitted by shopping center management.
  15. Being intoxicated, inebriated, and/or possessing or being under the influence of any illegal substance.
  16. Possessing any open container of alcohol or consuming alcohol anywhere, except in businesses licensed to sell alcoholic beverages.
  17. Selling or providing alcohol or tobacco products to underage persons; purchasing alcohol or tobacco products by underage persons.
  18. Driving in an unsafe, erratic, or careless manner, including, but not limited to, exceeding the posted speed limit or using a vehicle in manner prohibited by traffic markings, signage, or otherwise obstructing traffic.
  19. Overnight parking, parking in non-designated parking areas, parking in fire lanes or other no parking areas. Parking violators may be subject to towing at the vehicle owner’s expense.
  20. Littering or discarding paper, glass, or other matter of any kind, except in a trash receptacle.
  21. Fishing, swimming, or boating without prior written approval of shopping center management.
  22. Failing to wear shoes and a shirt.
  23. Photography or recordings of any kind without prior approval of shopping center management.
  24. All animals, other than Service Animals, are prohibited, except where otherwise specifically permitted, such as for special events or going to or from pet stores. Pursuant to the United States Department of Justice guidelines, only dogs that are individually trained to do work or perform tasks for people with disabilities qualify as Service Animals.
  25. Attendance by any minor during school hours when unaccompanied by a parent, teacher or legal guardian, although unaccompanied minors aged 16 or above may attend provided they produce proof of reduced school hours or completion thereof.

This list is not all inclusive and may be modified at any time by the management of this shopping center.

This shopping center is a smoke-free environment. Smoking is permitted only in designated areas.

Violation of this code of conduct may result in expulsion from this property in addition to any other legal remedies that shopping center management may choose to exercise.

This shopping center is private property, and no rights shall accrue to the public by virtue of the public’s entry into this shopping center or on shopping center property.

This “Code of Conduct” is not intended to deprive any person of their applicable civil rights or liberties under the law.

If you feel your rights are being violated, please notify the shopping center management office.